We were running an older install of Razuna 1.5.2, but I finally got
around to upgrading this week. Everything seemed to go well with the
upgrade, right up until the point that I tried to "Upgrade Host
Settings" as a part of the "Activate Hosts" process. At
this point I received the error below
Oops, something really strange happened here. Please copy the
error message below and send it to your administrator who will
help resolve the problem. Thank you.
I have tried a completely different browser with a clear cache and
no cookies. I also removed the Tomcat "work" directory where
instructed as part of the upgrade. Is there another cache that I
should be clearing somewhere? I'm not sure where to find the template
cache? Clicking the "Reset Cache" button as part of the
Activate Hosts process is what leads me to the error.
Yeah. 1.6.5 was a brand new install, same server, different folder.
Making sure of course to only have one instance running at a time. I
used the backup files from the 1.5.2 install per the instructions and
also copied over the assets folder and raz(n) folder. Everything seemed
to be going well, right up until the point where I clicked the
"Reset Cache" button.
Yeah, I clicked on "Upgrade Settings" for each host as well.
Everything seems to work properly for the demo host, but still nothing
(the same error as originally mentioned) for the main host.
I tried restarting Tomcat again and clicking on "Upgrade
Settings" once more, that processes appears to work, but then it
fails when I try to reset the cache after.
I just checked the catalina.out log file after triggering the
error and the last entry is "INFO: Server startup in 31156
ms" so it doesn't look as though it is logging any more detail
about the error there.
I don't recall ever using a whitelabel plugin with the system,
but there was a custom logo set for the host that is failing.
Hopefully that isn't responsible for the issue.
Not sure if it is related or not, but I just tried accessing
http:<hostname>:8080/razuna/raz2/dam/admin/ directly and I got a
CFML Runtime Error
(No such file or directory)
It's true that file does not appear to exist in that location, but it
does exist in /opt/razuna_tomcat_1_6_5/tomcat/webapps/razuna/raz2/dam/admin/translations/en/
Only now 15 minutes later did I notice that it is looking in the old installation directory for the language file! Is this because something hasn't completed properly with the Activating Hosts process?
I didn't copy any of those files over. I checked the bluedragon.xml file
in the new installation and there is now reference to the old directory
I was running the dam folder at the web root using the setup listed
in the wiki. It looks as though somehow the symlinks from
that are now pointing to both installation directories. I'm going
remove these and see if that fixes the issue. If it does then I'll
just re-create them at the new installation location.
Confirmed, the old sym links were the issue. I removed and recreated
them, restarted Tomcat, ran the Update Settings again and the Reset
Cache appears to have worked as it should. I can now access the specific