I recently installed the elastic server VM version of Razuna 1.6.5 and every asset that I upload is being listed as having original dimensions of 0x0. I ran those same assets through exiftool via the command line and the correct dimensions were returned. This makes me suspect that the problem might not be with exiftool themselves or with the assets. Razuna's configuration is pointing towards the exiftool binaries and the configuration interface screen returns that it can see them. Is there some step that I am missing or has anyone found a solution for this? We are running DAM demos and I would like to get this fixed before I show Razuna to our creative team. Thanks!
It is the elastic server VM that we downloaded from the website. It is Razuna 1.65 running on Ubuntu 10.04.2. We made no changes to the OS and are using the internal embedded database that comes with Razuna.
The Razuna error logs (through the admin interface) are empty. I can include text from any log that would be useful, either from the command line or from the interface. Please let me know if that would be helpful.
I have the same configuration running on my machine and I don't see any issue on mine.
Is the path to your exiftool /usr/local/bin?
Please log in as system admin and go to General Configuration>Tools and make sure all the paths there are properly specified. If an improper path is specified the screen will tell you on changing the input if it can't find the executable.
I just did that. Exiftool is at /usr/bin. When I change that to /usr/local/bin I get an error "Executable does not exists. Please check path!" When I change it back to /usr/bin, I get "Executable exists. You are good to go!"
Sorry for not reporting back in a timely manner. I swapped out the razuna folder in /opt/tomcat/webapps with the latest master downloaded from github, but it seems to be hanging on finalize setup. I'm not worried about the data from the last installation attempt, so I started with a clean, embedded database. Was there an additional step that I should have followed?